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Motor Accident?

Accident Management or insurance claim?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Anyone who has had an accident due to the actions of a careless driver is entitled to choose between a claim on their car insurance policy or the services of an Accident Management provider such as Car Call UK.

So you may well wonder why thousands of people every year decide our assistance better – because they use us instead of their insurer.

It’s actually quite straightforward, the assistance provided by your insurer is likely to depend on you paying the excess you have on your policy first.

There is also the issue of your no-claims bonus. Your annual no-claims bonus is likely to be wiped-out because of your ‘no-fault’ insurance claim.

And there is the cost of your policy the next time you renew. This will most likely increase because you are now considered to be more likely to have further accidents in the future.

So that’s quite a few good reasons to use us then.

To find out how our accident assistance compares to a claim on your insurance policy, call 02392 484 244 to find out more.

We and our partners independently arrange the assistance you need to resolve your accident issues.

When everything is resolved, we will recover the costs directly from the insurer of the person responsible on your behalf.

What may happen if you make a no-fault claim on your policy

If you make a non-fault claim on an insurance policy:

  • You will have to pay your excess before your vehicle is repaired

  • You may not get a replacement hire-car or one that is suitable for your needs

  • You may not get legal assistance with your claim

  • You may only be able to use the repairer they specify

  • You will probably lose your no-claims bonus

  • The cost of your policy at renewal may increase because of your claim



How our assistance is different

The type of insurance cover you have makes no difference to us. Everyone we assist receives the following benefits:

  • There is no claim on your own insurance policy

  • You have no excess to pay

  • Your no-claims discount is protected

  • The cost of renewing your policy is not affected by a claim

  • You will receive a like-for-like replacement hire vehicle

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • Your vehicle can either be repaired at one of our approved accident repair centres or at a repairer of your own choice

  • Our partner solicitors will deal with your accident related legal issue

  • We provide 24/7 support with your claim queries



To get started with your accident assistance now, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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