Accident claim with Toyota Car Insurance?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have recently had an accident that was not your fault we may be able to provide you with the assistance you need – without you having to make a claim on your Toyota Car Insurance policy.

Car Call and its partners provide an independent alternative to a non-fault accident claim on any car insurance policy. Using our service means there is no claim on your car insurance policy so there is no excess to pay and the cost of your insurance at renewal should not be affected.

To find out how our service compares to a claim on your car insurance policy, call 0330 058 1704 and we will be happy to help.

We and our partners assist thousands of drivers every year independently of their insurers. As we all know, any claim on your car insurance, whether it is your fault or not, can result in you having to initially find the money to pay your excess before repairs are started on your own vehicle.

This money should be recovered for you at a later date – but our assistance does not require you to pay your excess at all.

What’s more, your policy claim will almost certainly result in an increase in the cost of your insurance because your no-claims bonus is likely to be lost because of the claim.

If you were unfortunate enough to cause the accident, you would have to let your own insurer deal with your vehicle repairs.


How do you assist and who pays for my assistance?

We and our partners arrange the following services for you and when the repairs to your vehicle are complete and you are satisfied with the result, our partner solicitors will recover the costs directly from the insurer of the person responsible.

  • Guaranteed repairs for your vehicle at one of our UK approved accident repair centres

  • If you would like the repairs carried out at a specific repair centre, just let us know and we will arrange this for you

  • No claim on your car insurance policy, so no excess to pay

  • A like-for-like replacement vehicle for you to use while yours is repaired

  • Our partner solicitors will provide help and advice with any legal issues you may have

  • Your no-claims bonus is protected

  • A 24/7 help line for any queries you may have



To find out how we can help you today, just call us on 0330 058 1704 or complete the simple contact form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury