Accident claims with Sabre Insurance


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



If you have a Sabre car insurance policy, you would normally contact the Sabre claims line following your accident.

However if you were not responsible for the accident, our cost-effective alternative claims assistance can, we and our customers believe - have many advantages over a non-fault claim on any car insurance policy. To find out more, call 0330 058 1704 and we will be happy to help.


What happens when you make a typical non-fault car insurance claim

If you were not the person that caused the car accident, you may assume that an insurer should resolve your accident and it should not cost you anything.

Typically, you could lose out in several ways.

  • You are likely to have to pay your excess – and have to wait for it to be recovered for you, weeks or months later

  • You are likely to lose your no-claims bonus – because you are claiming on your policy

  • As you have a non-fault claim on your policy, you will be considered to be at higher risk of having another accident. That means the cost of your insurance will probably go-up



So what’s our alternative?

Car Call and our partners help thousands of drivers every year get their vehicles repaired whilst providing them with replacement hire-vehicles - but without having to make a car insurance claim.

Our independent alternative claims assistance is available to anyone who has had a non-fault accident with an insured third party.

We and our partners will arrange your replacement vehicle, your repairs and any other services you require, such as legal assistance with an injury claim.

When your repairs are complete, we will recover the costs on your behalf from the insurer of the at-fault driver.

We can help in the following ways: -

  • If your vehicle is damaged and un-driveable, we and our partners will arrange a like-for-like replacement to be delivered to you.

  • We will look to deliver your replacement vehicle within 3 hours of accepting your claim

  • We will arrange for your vehicle to be repaired at one of our approved accident repair centres

  • If you prefer, your vehicle can be repaired elsewhere, just let us know and we can arrange it for you

  • We will put you in touch with the solicitors we work with who can help and advise you with any accident related legal issues you may have



To find out if we can help you, please call us 0330 058 1704 or send us your details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury