Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.
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If you are with Esure Insurance you would normally get in touch with the Esure car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.
Anyone who is involved in a non-fault accident has the option to either make a claim on their own insurance policy, or make a claim independently of their insurer.
Making a claim independently of your insurer can have many benefits, such as the provision of a like-for-like replacement vehicle, quality accident repairs and you will almost certainly not be required to pay the excess on your policy.
How we process your accident claim
The process is very straightforward. We will organise your replacement vehicle, your repairs and any other services you require, then when your claim is complete we will recover these costs on your behalf from the insurer of the at-fault driver.
How we can help following your non-fault accident
We can help you in the following ways:-
If your vehicle is damaged and un-driveable, we will arrange a like-for-like replacement to be delivered to you. We will endeavour to deliver your replacement vehicle within 3 hours of accepting your claim
We will arrange for your vehicle to be delivered to one of our approved accident repair centres
If you would prefer to have your vehicle repaired elsewhere, just let your claims advisor know and we can arrange that for you
If you need legal advice regarding any aspect of your accident claim, we will put you in touch with the solicitors we work with who can help and advise you with any issues or concerns you may have
We take pride in our customer service and thats why we have thousands of satisfied customers every year. To find out if we can help you, please call us 0330 058 1704 or send us your details using the form on this page.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.