Audi Car Insurance Car Claim?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If your car is insured with Audi car insurance, you may choose to make a claim on your policy if you are involved in an accident that is not your fault.

But did you know that you can alternatively get your vehicle repaired and a like-for-like replacement hire-car without a claim on any car insurance policy?

Find out why thousands of people every year choose our independent accident assistance, call 0330 058 1704 and we will be happy to help.

Being involved in a car accident can be a very traumatic experience so anything that can be done to minimise the stress of the situation is of course to be welcomed.

Our independent accident assistance not only aims to minimise the disruption caused by arranging your repairs and a hire-car, but our customers choose us because it usually makes financial sense too.


What does your service cost?

A claim on an insurance policy typically means you will have to pay your excess before your car will be repaired. Our claims service is completely independent of any insurer.

The costs of repairs, your replacement hire-car and any legal assistance are recovered directly from the insurer of the at-fault driver on your behalf.


Who repairs my car?

Car Call and its partners has a network of approved accident repair centres across the UK which we know and trust to deliver the high standard of repairs that our customers expect.

We appreciate that you may only want your own garage to handle the repairs to your car. If so - just let us know and we can arrange this for you.


Will you help with an injury compensation claim?

If you need help to pursue a compensation claim, our partner solicitors can help.

They will work with you to achieve the best possible outcome for you.

To find out more about our services call 0330 058 1704 or complete the short form on this page and will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury