Can I claim compensation if I am a passenger in a car accident?




If you have been hurt or injured in a car accident whilst travelling as a passenger in a car or other vehicle, you will normally be able to claim compensation for your injuries. Contact us now to find out how to do this, it is a simple process and our advice is free.

Call 0845 6760615 for no obligation help and advice.

Who you will actually make the claim against will depend on who was responsible for the car accident occurring. This could be the driver of the vehicle you were travelling in, the driver of the other vehicle involved or even both drivers if they were both partly responsible.

Some people may feel uncomfortable about making a claim against someone they know, but this should not give you cause for concern - after all, this is not a personal thing and is why we all have insurance.

It is also important to remember that some injuries can have long term and even life changing consequences on the individual concerned.

You have every right to receive an appropriate level of compensation not only for the pain and discomfort you may have suffered, but also to help pay for the cost of treatments or any loss of personal income that may result from the injury.

At the end of the day, anyone who is prepared to drive a vehicle with passengers should also be prepared to accept responsibility for their careless driving.


What happens if the at-fault driver is not insured?

There is an organisation funded by the insurance industry to help people in exactly this type of situation. The solicitors we work with will be able to advise you as to whether this is a possible option for you.

Car Call and our partners helps thousands of people every year with all types of road accident claims. We have a wealth of experience in helping clients with situations which may at first glance appear to be difficult to resolve.

If you would like help with a car accident claim or would just like some advice, call us on 02392 484 244 and we will be happy to help.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury