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Motor Accident?

Car accident vehicle recovery

Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Get your vehicle recovered today – without a claim on your insurance

Car Call UK independently assists thousands of people every year after non-fault accidents in their vehicles. We can provide the all the assistance you would expect from your insurer, as an alternative to a claim on your policy.

We will recover your vehicle from the roadside and take it to one of our UK network of approved accident repair centres. In addition to this, we will arrange your repairs, provide you with a replacement like-for-like hire-car and legal assistance if you need it.

To get your car recovered today and start your independent accident claim, call 02392 484 244 and see how our assistance compares to a claim on your policy.

Does that mean I have no excess to pay and I keep my no-claims bonus?


You will have to inform your insurer but only for ‘information purposes only’ so that way they know not to start a claim and you have fulfilled the terms and conditions of your policy.

A no-fault claim on your insurance would usually mean you have to both pay your excess and lose your no-claims.

Our alternative accident assistance enables you to get your vehicle repaired, a suitable replacement and legal assistance without paying your excess, losing your no-claims bonus and potentially increasing the future cost of your car insurance.

How is it paid for?

We and our partners will recover the cost of your assistance directly from the at-fault driver’s insurer on your behalf when everything is complete.

What will you do for me?

We and our partners provide comprehensive accident assistance that is not limited by the cover offered by any insurer.

  • We provide an alternative to a claim on your insurance policy

  • Your vehicle is recovered from the scene of the accident

  • You don’t pay your excess or lose your no-claims bonus

  • We deliver a like-for-like replacement for your vehicle if yours is un-roadworthy and/or being repaired

  • Your replacement is delivered typically within 3 hours of accepting your claim

  • We arrange your repairs at one of our approved accident repair centres

  • Repairs can alternatively be arranged at a garage of your own choice

  • Our partner solicitors will provide assistance with the recovery of accident expenses, lost earnings or claims for a personal injury claim

  • We provide help 24/7 - for all your claim enquiries

To get your vehicle recovered or find out more about our service, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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