Car claim with Churchill Insurance?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have a Churchill Insurance car insurance policy and you have an accident, you may assume that your only option is to contact the Churchill insurance claims line.

However - if you did not cause the accident to happen, you also have an alternative to a claim on your policy that enables you to get your vehicle repaired without having to pay your excess.

To find out why thousands of road users every year use our independent claims assistance for their non-fault accidents, call 0330 058 1704 and we will be happy to help.


How our service is different

If you have been unfortunate enough to be in a road traffic accident, you may normally go straight to the insurer of your car to start the repair process. Whether you were at-fault or not, this can mean that you will have to pay the excess on your car insurance policy before any repairs are made to your car.

Even if you are the innocent party, you will still lose your no-claims bonus and the cost of your policy is likely to increase.

We and our partners can independently deal with your accident claim so there is no claim on your policy at all.


How we help

You will need the assistance of several different services in order to resolve the problems caused by a road traffic accident.

We and our partners provide the full range services you are likely to need.

The services we provide include:

  • We arrange the inspection/assessment of your damaged car by an independent Automotive Engineer

  • We and our partners deliver a like-for-like replacement hire-car for you to use if yours is un-roadworthy and/or being repaired

  • Your replacement vehicle will be delivered typically within 3 hours of accepting your claim

  • We arrange the repairs to your own vehicle at an approved accident repair centre or at a repair centre you specify

  • Legal assistance is provided by our partner solicitors to help with the recovery of expenses, lost earnings or claims for compensation

  • Advisors are available 24/7 to help with your queries



To find out how we can help with your accident claim, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury