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Motor Accident?

Car claim with LV Insurance?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

As an LV Car Insurance policy holder, you may choose to get in touch with LV to provide your accident assistance. But did you know that drivers who are not ‘at-fault’ can alternatively get assistance without a claim on their insurance policy?

Car Call UK help thousands of drivers every year get their vehicles repaired, a replacement hire car and legal assistance.

To find out how our independent alternative assistance can benefit you, call 0330 058 1704 and we will be happy to help.


So what’s the difference?

If you make a claim for an accident that is not your fault, you probably lose your no-claims bonus, be required to pay-out your excess before your car is repaired and the cost of your next insurance premium is likely to be increased due to your claim.

We and our partners act independently of all insurers when we deal with your accident claim. So - because you are not using your policy, you will have no excess to pay and your no-claims bonus is not affected in any way.

The cost? Our partner solicitors recover the costs of the services we provide, directly from the insurers of the at-fault driver.


So how do you help me?

Our alternative non-fault accident assistance helps thousands of motorists every year.

You still get an excellent repair (using a manufacturer approved garage if you wish) – you just don’t have to claim on your car insurance.

We and our partners provide all the services you need to get you back on road again.

  • Our partners provide a like-for-like replacement hire-car for you to use for the duration of your repairs

  • Guaranteed vehicle repairs at an approved accident repair centre or at a repair centre of your own choice

  • Assistance with the recovery of expenses, vehicle recovery charges, vehicle storage charges and other costs relating to your accident

  • Our partner solicitors can help with claims for compensation if you have been unfortunate enough to be injured in the collision

  • You receive 24/7 help and advice from our UK based claims team



To get independent accident assistance now, call us on 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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