Car claim with Tesco Insurance?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

Looking to claim on your Tesco Car Insurance after an accident that was not your fault?

Did you know that you also have the option of getting your vehicle repaired without a claim on your policy? Car Call and its partners provide accident assistance to thousands of people every year.

To find out how our service compares to a claim on your car insurance, call 0330 058 1704 and we will be happy to help.


What we do

If you make a non-fault claim on a car insurance policy, you will almost certainly be required to pay the excess amount before your vehicle will be repaired. This amount can be recovered at a later date - but why have to pay it at all?

Our alternative independent (of all insurers) non-fault accident assistance enables you to do just that.

We and our partners resolve your entire accident claim.

When your assistance is complete, we recover the costs from the at-fault drivers insurer on your behalf.


Only got basic no-frills insurance cover?

As long as you is legal to drive on the road, it does not matter what type of cover you have on your vehicle. We provide the same range of services to all our customers.

So even if your insurance policy does not include a like-for-like replacement hire car or legal assistance, we provide you with these services as standard.

Remember no claim on your car insurance policy means your next insurance premium is not affected by your accident and your no-claims bonus stays intact.

We make things as simple as possible for you, arranging all the services you require and keeping you informed at every stage of the process.

The services we and our partners provide for you:

  • A like-for-like replacement for your un-roadworthy vehicle

  • Your replacement vehicle will be delivered to your home or place of work, typically within 3 hours of accepting your claim

  • Your vehicle is repaired at an approved repair centre in your area

  • Our repair centres only use genuine parts and all repairs are guaranteed

  • Should you wish to use a manufacturer approved repairer or a garage of your own choice, we will arrange this for you

  • Our partner solicitors help you with all accident related issues as part of our service



To find out more, call 0330 058 1704 or send us your contact details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury