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Motor Accident?

Direct Line claim?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

As a Direct Line policy holder, you may normally just make a claim on your policy.

However, if you were not at-fault – are you aware that that you have an alternative to a claim on your car insurance policy?

Call 0330 058 1704 and find out how – like thousands of people every year, you can get the assistance you need without making a claim on your car insurance.


Why thousands of people every year use our service

A non-fault claim on any car insurance policy is likely to result in that person having to pay their excess, losing their no-claims bonus and having to put up with an increase to next year’s insurance premium.

Our alternative claims assistance service enables anyone who was not ‘at-fault’ to avoid all this, because we and our partners resolve their accident issues independently of all insurers.

Who pays for everything? The insurer of the person at-fault – as it should be.

The costs of the services will be recovered by our partner solicitors directly from their insurer on your behalf.

So what exactly will you do for me?

  • A like-for-like replacement for your un-roadworthy vehicle

  • Your replacement vehicle is delivered to your home or place of work

  • Delivery will typically take place within 3 hours of accepting your claim

  • We will arrange for your vehicle to be repaired at an approved accident repair centre in your local area

  • Your vehicle repairs are fully guaranteed

  • Your vehicle can alternatively be repaired at a garage of your own choice

  • Our partner solicitors provide assistance with all your accident related queries



Call us on 0330 058 1704 and we can arrange your assistance today.

Any policyholder can use this service and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way and your statutory rights are unaffected.
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