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Motor Accident?

Direct Line claims department number


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you are with Direct Line car insurance you would normally get in touch with the Direct Line car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

If you are you looking for help or assistance regarding a recent accident, we may be able to help.

We appreciate that being involved in a car accident can be stressful experience; this is why we aim to make the process of resolving your accident related issues as simple as possible.

We and our partners help thousands of people every year by organising their vehicle repairs, replacement vehicles and legal assistance. If we are able to help with your accident claim, we act independently of your insurer so it will almost certainly not be necessary to make a claim on your own insurance policy.

This has the advantage that you will have no excess to pay and the cost of your policy renewal should not be affected by your claim.


How we can help after a road accident

Benefits of our motor claims service:

  • No need to claim on your policy

  • We and our partners recover costs directly from the at-fault drivers insurer on your behalf

  • We will organise a like-for-like replacement for you if your vehicle is un-roadworthy and being repaired

  • We arrange a fully guaranteed repair of your vehicle at an approved accident repair centre in your local area

  • We provide complete legal assistance with your accident claim and we look to ensure that you are not left out-of-pocket as a result of the accident

  • 24/7 support and advice with your claim


For further advice, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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