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Motor Accident?

Do I have to claim on my Hastings Premier car insurance?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Hastings Premier car insurance policy and you have been involved in an accident, you would typically contact them to resolve your accident repairs.

However, did you know that you also have the option of resolving your accident without a claim on your policy – if you were not responsible for the accident?

Car Call UK independently assist thousands of motorists every year, enabling them to get their vehicles repaired without making an insurance claim.

To compare the benefits of our alternative accident assistance against those of any insurer, call now on 0330 058 1704 and we will be happy to help.

If you have an accident that’s not your fault you have the legal right to choose who repairs the damage to your car.

When we and our partners assist with your claim, you will have no excess to pay and your no-claims discount should not be affected. You do not make a claim on your car insurance.


Does it cost me anything?

The cost of the assistance we and our partners provide is recovered directly from the at-fault driver’s insurer insurance provider buy our partner solicitors.

What’s more, we and our partners also give you a like-for-like replacement vehicle to use during the repair process – so you can continue with your daily activities while we sort out everything for you.

We arrange the following assistance for our customers, regardless of the type of cover you may have with your insurer:

  • We and our partners provide a like-for-like replacement for your damaged car. You can use it until the repairs are complete

  • Your replacement car will be delivered to your home or place of work, typically within 3 hours of starting your claim

  • Your damaged car will be repaired at one of our approved accident repair centres or at a repair centre you choose yourself

  • The repairs to your vehicle are fully guaranteed and your repair centre will only ever use genuine replacement parts

  • Legal assistance with your accident related issues is provided by our partner solicitors



To find out how we can help with your accident claim, just call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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