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Motor Accident?

Do you need to make a car accident claim with Hastings Premier Car Insurance?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you are considering a car accident claim on your Hastings Premier car insurance and you were not the person at-fault – you should know that a claim on your car insurance policy is not your only option.

Car Call UK and its partners may be able provide accident assistance to anyone independently of their insurer.

To find out why our customers use us, call us now on 0330 058 1704 for help and advice.

Everyone has the right to choose to who repairs their vehicle and if you did not cause the accident, you also have the right to decide who arranges this assistance for you.


Why do thousands of motorists every year use our service?

Typically, an insurer will require you to pay your policy excess, whether you were at-fault or not.

The same also applies to your no-claims bonus, you are still likely to lose it because of a non-fault claim. What’s more, you will probably be viewed as ‘more likely’ to have another accident in the future and so your next insurance premium could also go up.

We operate entirely independently of any insurance provider. This means there is no claim on your own policy - so you have no excess to pay and your renewal premium should not be affected.

It does not matter at all to us what type of cover you may have either – as long as you have valid insurance. Our service is provided as an alternative to any non-fault car insurance claim.

We and our partners provide a comprehensive range of post-accident assistance for you:

  • No claim on your own insurance policy

  • No excess to pay

  • We and our partners provide a like-for-like replacement vehicle for you to use whilst yours is repaired

  • Your replacement vehicle is delivered typically within 3 hours of starting your claim

  • Repairs to your vehicle are arranged at an approved accident repair centre that is local to you

  • Legal assistance is provided for you by our partner solicitors

  • The costs associated with your assistance is recovered directly from the at-fault driver’s insurer on your behalf

  • You get 24/7 advice and support



To find out more about our non-fault claims assistance, just call 0330 058 1704 and we will be happy to help

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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