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Ecar car accident claims


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Ecar car insurance policy you would normally get in touch with the Ecar car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

If you have been involved in an accident that was not your fault and you make a claim on your insurance, you will almost certainly still have to pay the excess on your policy. What's more, you could also find that renewal premiums may increase as a result of your claim.

We and our partners help thousands of people every year make accident claims independently of their insurers.

When we deal with your claim, we provide a comprehensive package of services to help you get back on the road as quickly as possible, but without any extra cost to you.

Put simply, we arrange everything you need to help you minimise the disruption caused by your accident and then we and our partners recover these costs directly from the insurer of the at-fault driver.


This is what we do

We like to keep things simple for you, that's why we and our partners take care of all your accident needs from the moment we accept your claim.

Here are the services we will provide:

  • Delivery of a like-for-like replacement vehicle to your home or place of work, typically within 3 hours of accepting your accident claim

  • Arrange a fully guaranteed accident repair for your vehicle

  • We can use one of our approved accident repair centres OR a repairer of your own choice

  • We can help you recover costs and expenses incurred at the time of the accident

  • We can advise and assist you with a compensation claim if you have been hurt


Should you have any questions regarding your accident claim, please call us on 0330 058 1704 and we will be happy to help you.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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