How do I report a claim to Go Girl Insurance


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have a Go Girl car insurance policy and you are involved in an accident, you would should get in touch with the Go Girl Insurance car accident claims line.

But you should also be aware however, that you also have an alternative to a claim on your car insurance – if you were not at-fault.

For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.


So what is the alternative to a claim on my car insurance?

Anyone who has had a road traffic accident that was not their fault should consider the benefits of making their accident claim independently of their insurer.

Why? Well, if you make a non-fault claim on your own car insurance you will almost certainly be required to pay the excess before your vehicle will be repaired. Whats more, a claim on your car insurance means you will probably lose this years no-claims bonus and your next insurance premium will increase.

Car Call and its partners can provide independent accident assistance to any driver involved in a non-fault collision with another vehicle.

We and our partners will organise your vehicle repairs, a replacement vehicle and even legal assistance for you. When your claim is complete, the cost of the services we provide is recovered directly from the at-fault drivers insurer on your behalf.

Making a claim in this way may also have other benefits over a claim on your own policy, for example we provide services such as a like-for-like replacement vehicle and legal assistance ‘as standard’.

Thousands of people minimise number of claims on their car insurance every year by using our independent claims assistance.

So no claim on your car insurance, but you still receive the following:

  • A like-for-like replacement hire vehicle for you to use whilst yours is off the road or being repaired

  • Guaranteed repairs for your vehicle at an approved accident repair centre, or a repair centre of your own choice

  • Complete assistance with any legal issues from the solicitors we work with

  • Help and advice 24/7 from one of our experienced UK based claims advisors



To find if we can help you following your accident, just call us on 0330 058 1704 or send us your contact details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury