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Motor Accident?

How to make a claim with LV Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Should you need to make an accident claim with LV insurance, you would typically contact their claims team by phone and they will take your details and begin the claims process for you.

If you did not cause the accident yourself, you may still unfortunately be asked to pay the excess on your policy. Here at Car Call UK We and our partners help thousands of motorists every year make their claims independently of their insurers, so you will almost certainly not have to pay the excess on your policy.

To find out more just call 0330 058 1704 and we will be happy to help.


How can I make a claim without my insurer?

Your insurer will be notified of your accident as required by law; however it will only be for information purposes only. This means that there is an alternative to a claim on your own insurance policy.

We will then organise the delivery of your replacement vehicle, your repairs and any other services you need. When your claim is complete we will simply recover the costs directly from the at-fault driver's insurer.


So how does this work?

Depending on the circumstances of your accident, we could arrange the following accident services for you.

If your vehicle has been damaged, you would want it to be repaired to a high standard. Our UK network of approved accident repair centres help our customers get the kind of high quality repairs they expect.

What's more, we can even arrange to have your vehicle repaired at a suitably equipped garage of your own choice - it's up to you.

If your vehicle is assessed to be un-drivable, this means that is not in a safe condition to drive legally on the road. In this situation we and our partners can provide you with a temporary like-for-like replacement vehicle, as soon as you need it.

Should your vehicle be deemed safe to drive - but in need of repair, we can supply you with a like-for-like replacement for the duration of your repairs.

If your vehicle is assessed to be un-economic to repair or in other words - a total loss, you can use your replacement for up to 7 days after you get your settlement cheque. This gives you time to arrange for a suitable permanent replacement.

Worried about legal issues following the accident? No problem. The solicitors we work with can deal with many of the common issues associated with road accident claims, including injury compensation, loss of earnings or valued possessions.

Our friendly UK based claims team will deal will all aspects of your claim for you, keeping you informed at every stage of the process.

We and our partners take care of everything for you, with no hassle and no fuss.

If you would like to know more about any of our services, please give us a call on 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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