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Motor Accident?

How to make a claim with Peoples Choice Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

It’s up to you. If your policy provides the legal cover and the assistance you require and you are not concerned about the effect your claim may have on your future insurance costs – you may choose to claim on you own insurance policy.

However using our alternative claims assistance allows you to get your vehicle repaired, a suitable replacement and legal assistance all without potentially losing your no-claims bonus and increasing the future cost of your car insurance.

If you are insured with Peoples Choice insurance and you want to make a car accident claim, you would typically contact them by phone to start the claims process.

Car Call UK and our partners are independent non-fault claims specialists, and we enable any driver involved in a non-fault accident to have their accident claim resolved independently of their insurer.

The advantage of not making an accident claim on your own insurance is that you get a like-for-like replacement vehicle and your vehicle repaired, but you do not have to pay any excess and your next insurance premium should not increase as a result of the accident.


Great, so how much does your service cost?

We provide the services you need and then recover our costs and yours directly from the insurer of the at-fault driver on your behalf.


What do I have to do?

Simply call us on 0330 058 1704 and one of our UK based advisors will take the details of your accident.

If your vehicle is un-roadworthy, we will arrange for a like-for-like replacement vehicle to be delivered to your home or place of work. Replacement vehicles are typically less than 6 months old and we will match it as closely as possible to the make, model and engine size of your own.

Your replacement vehicle will typically be delivered to you within 3 hours of accepting your claim.

The damage to your vehicle will then be assessed by an independent automotive engineer. We will then arrange for the repairs to your vehicle to be carried out at an approved accident repair centre that is local to you, or alternatively you can nominate an accident repair centre yourself.

Your claims advisor will always be available to keep you informed about the progress of your claim and address any issues or concerns that you may have.

If you require legal advice or assistance, we will arrange this for you. Once again any legal costs will be recovered on your behalf as part of your claim.

If you would like to find out how we can assist you following your accident, or you would just like some advice, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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