How to make a claim with Quicksure Insurance


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have had a road accident and you are with Quicksure insurance, you would typically contact them by phone to start the claims process for you.

If you are not responsible for the accident, you would be making what is known as a non-fault claim. Unfortunately, this means that you may still have to pay any excess that you have on your policy before your vehicle can be repaired.

Car Call will help any driver who has had a non-fault accident, make their accident claim independently of their insurers. This means that you still get all the help and assistance you need to resolve your accident claim, but without a claim on your insurance policy. Consequently, you will have no excess to pay and your no-claims discount should stay protected.


OK, how much does your service cost?

Because we and our partners recover your costs and ours, directly from the insurer of the at-fault driver on your behalf.


We will provide a like-for-like replacement vehicle

Regardless of the type of insurance policy you have, our independent claims service provides you with a like-for-like replacement vehicle within 3 hours of accepting your non-fault claim. This enables you to get on with your daily activities with the minimum of fuss.

Manufacturer approved vehicle repairs

We have a network of approved UK Accident Repair Centres which we have approved based on their high standard of repairs and customer service.

If you would like your vehicle repaired at a specific manufacturer approved repair centre, that's no problem, simply tell your claims advisor and we will make all the arrangements for you.


Do you need legal assistance with your accident claim?

We can arrange legal assistance for you. If you have any un-insured items in your vehicle or are likely to lose income as a result of the accident, the solicitors we work with should be able to help you recover these costs for you.


Have you been injured? The solicitors we work with can help you pursue a claim for personal injury compensation, and of course they will look to achieve the best possible settlement for you.

To find out more about our service, please give us a call on 0330 058 1704 or submit a web enquiry from this page and we will call you back shortly. Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury