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How to make a claim with Zurich Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have had an accident and you are with Zurich insurance, you would typically need to contact them by phone for them to begin the claims process for you.

If you believe that you are not responsible for the accident, you would then be making a non-fault claim. This means unfortunately, that you may still have to pay any excess that you have on your policy.

Here at Car Call UK, we help drivers make claims independently of their insurers. This means that you will almost certainly not have to pay the excess on your policy, because you will not need to make a claim on your own insurance policy. To find out if we can assist you, just call 0330 058 1704 and we will be happy to help.

Because we and our partners recover the costs associated with your claim directly from the insurer of the at-fault driver on your behalf.


Get a like-for-like replacement vehicle

Our aim is to get our customers mobile again in the shortest possible time. For example we can typically deliver a like-for-like replacement for your un-roadworthy vehicle within 3 hours of accepting your case.


Get your vehicle repaired

We have a network of approved UK Accident Repair Centres which we have approved based on their high standard of repairs and customer service.

If you would like your vehicle repaired at a specific garage, that's no problem, simply tell your claims advisor and we will make all the arrangements for you.


Get professional legal advice

If you have any un-insured items in your vehicle, such as tools or other valuables, the solicitors we work with may be able to help you recover the cost of these items.

Should you be unfortunate enough to have been injured, we can also help you pursue a claim for personal injury compensation. If your claim is successful, you will always receive the best possible settlement for your claim.

If you would like to know more about our service, please give us a call on 0330 058 1704 or submit an enquiry from this page and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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