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Motor Accident?

Make a car accident claim with NCI Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have an NCI car insurance policy you would normally get in touch with the NCI Insurance car accident claims line. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.


If you have had a non-fault accident and you have an excess on your car insurance policy, making your accident claim independently of your insurer can be a cost-effective alternative to an insurance claim. Our non-fault claims service enables you to get the assistance you need without having to pay the excess on your policy or losing your no-claims discount.

How does your non-fault claims service work?

When you contact us a claims handler will first take all the details of your accident and when the liability has been verified, organise a replacement vehicle for you.

The vehicle will be of a similar type and engine size to your own, so you will not be given a vehicle that is unsuitable for your needs. Replacement vehicles are typically less than 6 months old and your replacement should be delivered to your home or place of work within 3 hours of receiving your claim.

Your own vehicle will then be booked into one of our approved accident repair centres to be repaired to its pre-accident condition.

All your repairs are fully guaranteed and if you prefer your vehicle can be repaired at a garage of your own choice.

If you have damaged personal items in the accident or you would like to make an injury compensation claim, we will arrange for the solicitors we work with to contact you and provide you with the necessary assistance.

If you would like us to help with your accident claim, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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