Make a claim with SEAT Motor Insurance?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

We appreciate that you may think that the only way to resolve the aftermath of a road accident is to make a claim on your SEAT Motor Insurance policy. Indeed, if you were the person who inadvertently caused the accident – this is the only way.

However, did you know that if you were not the person at-fault, you can alternatively get the assistance you need – but without making an insurance claim?

We and our partners assist thousands of road users every year to resolve their non-fault claims by arranging your repairs, your replacement hire-car and legal support and your car insurance policy and there is no claim on your policy.

To find out how our service compares to the assistance provided on your policy, call 0330 058 1704 and we will be happy to help.

The cost of insuring our cars is a significant one for most of us. So anything you can do to keep these costs down has to be a bonus.

Apart from shopping around on the internet, increasing your excess is often a solution – but this can still be a problem even if someone else causes the damage to your vehicle.

Of course, accidents do happen, but it can be frustrating to be asked to pay your excess initially to get your vehicle repaired - even if your accident is not your fault.

By using our independent accident assistance, this is not necessary. Also because you don’t make a claim on your policy – your no-claims bonus is not affected and there is no reason for the cost of your car insurance to be increased next time as a result.


But who will pay for my vehicle repairs and car hire?

We arrange for your vehicle to be repaired and a like-for-like vehicle to be provided for you.

When your repairs are complete, and you are happy with them, we and our partners recover the costs from the at-fault driver’s insurer on your behalf.

Our service at a glance:

Question Answer
Can I get a like-for-like replacement for my car? Yes
Can my replacement be delivered to my home or workplace? Yes
Can you organise the repairs to my car? Yes
Can I choose where my car is repaired? Yes
I am injured, can your partner solicitors help with compensation? Yes
Ethical solutions with the best possible settlement? Yes
An alternative to a claim on my own insurance? Yes
Can you just give me some free advice? Yes


To find out if we can assist with your accident claim, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury