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Motor Accident?

Report a car accident claim to Insurance Factory

Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you are with Insurance Factory you would normally get in touch with the Insurance Factory claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

Car Call UK and our partners help thousands of people every year resolve their accident claims and without a claim on their own insurance policy.

How our non-fault claims service benefits you!

We can help you make a car accident claim independently of your insurer if the accident you were involved in was not your fault.

You receive the equivalent assistance of a fully featured insurance policy, but without the having to make an insurance claim.

This can potentially provide benefits over a non-fault claim with your own insurer, including:

  • Not having to pay the agreed excess on your insurance policy at all

  • Even if you only have basic insurance cover, we will provide services such as a like-for-like replacement vehicle and legal assistance as standard with our service

We will recover the costs associated with your claim directly from the at-fault party's insurer on your behalf.

Our service at a glance

Question Answer
Can I get a like-for-like replacement vehicle? Yes
Can my replacement be delivered to home or work? Yes
Can you organise the repairs to my car? Yes
Can I choose the repairing garage? Yes
Guaranteed accident repairs? Yes
Ethical solutions with the best possible settlement? Yes
An alternative to a claim on my own insurance? Yes
Can you just give me some free advice? Yes

If you would like to know if we can help with your accident claim, just call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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