Report a car accident to Ageas Insurance?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have a car insurance policy with Ageas Insurance and you have an accident that is not your fault, you may believe the only way to get your car repaired is to claim on your Ageas car insurance policy.

Car Call and its partners provide independent alternative claims assistance for thousands of drivers every year. They get their cars repaired, a replacement hire-car and legal assistance – without having to claim on their car insurance.

When your car repairs are complete, the solicitors we work with recover the costs involved from the at-fault driver’s insurer.

If you were not at-fault for your accident, compare the benefits of our alternative independent claims service. Call now on 0330 058 1704 for help and advice.


How our service can benefit you

Nobody likes to make a claim on their car insurance, as it usually means the cost of your insurance will go-up.
The more claims you make – the more of a risk you are likely to be to an insurer.

Typically, a claim on a policy could mean you have to pay the excess before your car is repaired and you lose your no-claims bonus.

Car Call is different. We and our partners arrange the repairs to your car, a replacement and any legal assistance – but without a claim on your policy. So there is no excess to pay, your no-claims is not affected and the cost of your insurance renewal should not be affected either.

We arrange the assistance you need and the solicitors we work with will recover the costs directly from the at-fault driver’s insurer on your behalf.

The benefits of our service:

  • No claim your own insurance policy

  • Your no-claims discount should not be affected

  • A like-for-like replacement hire-car is provided for you

  • Your replacement car can be delivered to your home or workplace

  • Repairs to your vehicle at an approved accident repair centre

  • Your accident repairs are fully guaranteed

  • The solicitors we work with can help with legal issues such as the recovery of accident expenses and/or assistance with a personal injury claim

  • Costs are recovered directly from the at-fault driver’s insurer



To find out more about our alternative to a claim on your policy, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury