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Motor Accident?

Report a claim to BG Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a BG Insurance policy you would normally report it to the BG Insurance claims line. To compare the benefits of making a claim independently of your insurer call 0330 058 1704 and we will be happy to help.

If you have been involved in an accident that was not your fault, you may find that you will still have to pay the excess on your car insurance policy – when actually you don’t have to.

We and our partners help thousands of motorists every year resolve their non-fault accidents independently of their insurers. This means that you do not have to make a claim on your own insurance policy and your annual insurance premium should not rise as result of the accident. This also means of course that you will not have to pay your excess and then try to claim it back at a later date.


But will I get a quality repair and a replacement hire vehicle?

Yes of course! We and our partners take care of everything for you. Your vehicle will be repaired at one of our approved accident repair centres and you will receive a like-for-like replacement hire vehicle, usually within 3 hours of starting your independent accident claim.


Does this cost me anything?

No. All the costs, including ours are recovered from the at-fault driver’s insurance company when your claim is complete. We provide these services on what is called a credit hire and repair basis.


Do I still need to tell my insurer about the accident?

Yes, but they can be notified by you or we can do it for you. They must be notified for ‘information purposes only’ so they don’t initiate the claims process and your insurance cover is not affected.

Start your accident claim now and you will benefit from the following:

  • No need to claim on your car insurance policy

  • No excess to pay

  • Your no-claims bonus should not be affected

  • We and our partners provide you with a like-for-like replacement for your vehicle

  • Your replacement vehicle is delivered typically within 3 hours of starting your claim

  • Damage to your vehicle is assessed by an independent engineer

  • Your repairs are arranged at an approved accident repair centre

  • Alternatively, you can choose the repairing garage yourself

  • Legal assistance with the recovery of expenses or compensation for an injury is provided as part of your claim



To find out how we can help with your accident claim, call 0330 058 1704 for help and advice.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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