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Motor Accident?

How to make a claim with Motorcycle Direct


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Motorcycle Direct insurance policy you would normally get in touch with their claims line following your accident. For independent advice and assistance with motorcycle accident claims call 0330 058 1704 and we will be happy to help.

If you have been involved in a motorcycle accident, we may be able to help you make your accident claim without making a claim on your own motorcycle insurance policy.

If the collision was entirely your fault, you would probably have no option but to make a claim on your own insurance policy to get the assistance you need.

However if you believe that you were not at-fault for the collision, we may be able to independently provide the assistance you need.


Why not just make a claim on my insurance policy?

If you make a claim on an insurance policy, you will almost certainly need to pay the excess before your motorcycle can be repaired. In addition to this, a claim on your policy could also reduce your no-claims discount. We can help independently help you get your accident issues resolved by providing the services that you need and simply recover these costs directly from the insurer of the at-fault party on your behalf.


What assistance do you provide?

Call us now and if we can assist with your claim we will look to provide the following services for you: -

  • A like-for-like replacement for your motorcycle if it is un-roadworthy and in the process of being repaired

  • Your replacement motorcycle will typically be delivered to you within 3 hours of starting your claim

  • Your motorcycle will be inspected by an independent engineer to assess the extent of the damage

  • We will arrange for your motorcycle to be repaired at a suitable motorcycle repair centre in your area

  • If you prefer, we can arrange for your motorcycle to be repaired at a repair you choose

  • Your repairs are fully guaranteed

  • Legal assistance to recover the cost of damaged equipment or possessions

  • Legal assistance with claims for compensation


Call us now on 0330 058 1704 for help and advice with your accident claim.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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