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If you are with AA Motorcycle Insurance you would normally get in touch with the AA Motorcycle claims line following your accident. For independent advice and assistance with motorcycle accident claims call 0330 058 1704 and we will be happy to help.
If you have been involved in a motorcycle accident that was not your fault, you would not expect to have to bear any of the repair costs yourself. However, if you have an excess on your policy, you will almost certainly still have to pay this before your bike can be repaired.
Car Call UK and our partners can provide independent claims assistance for anyone involved in an accident that was not their fault. By making your claim with us, you can get your bike repaired along with a host of other helpful services without having to pay your excess at all.
The way our claims service works
There can be many issues that need to be resolved following a road traffic collision.
We basically arrange for the best possible replacement motorcycle and the best possible repair service for you on what is called a ‘credit hire and repair’ basis.
Essentially this means you get all the help that you need, and we and our partners recover the costs for you from the insurer of the person responsible for the accident.
The main benefit of our service of course, is that you are not making a claim on your own motorcycle insurance policy – so you have no excess to pay and your no-claims bonus stays protected.
We and our partners help thousands of road users every year by: -
Providing a like-for-like replacement motorcycle for you to use for the duration of your repairs
Your replacement motorcycle is delivered to your home or place of work typically within 3 hours of starting your claim
Your motorcycle will receive guaranteed repairs at an approved accident repair centre that is local to you
Legal assistance is provided as part of our claims service
To find out how we can help you, call 0330 058 1704 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.