Report a car accident claim to Sabre Insurance


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



If you have a Sabre car insurance policy, you would typically get in touch with the Sabre Car Insurance claims department to report an accident.

Not all accident claims have to be dealt with by your insurer however.

If you were not at-fault, you should always consider our independent accident assistance as an alternative to a claim on any car insurance policy.

To find out more about our independent claims assistance service, call 0330 058 1704 and we will be happy to help.


Why bother?

If you have to make a claim on your car insurance policy, you have to accept that you will probably have to pay the excess on your policy, regardless of who was at fault for the accident.

You also have to accept that you will probably lose your no-claims discount and the cost of your next insurance premium may well increase too.

We and our partners provide accident assistance that is completely independent of any car insurance provider.

Your insurer is notified of your accident for information purposes only. We then look to provide the assistance you need and recover these costs directly from the insurer of the person who caused the accident.


We arrange everything you need

We and our partners don’t care what type of cover you may have with your insurance provider. We provide the same comprehensive assistance to everyone.

Our service provides:

  • A like-for-like replacement hire vehicle for you to use

  • Your replacement vehicle is delivered to you typically within 3 hours of starting your claim

  • Your own vehicle will be taken for repair at one of our approved accident repair centres

  • All your repairs are fully guaranteed and only genuine parts are ever used

  • If you would like your repairs to be carried out elsewhere, let us know and we can arrange this for you

  • The solicitors we work with will assist you with any accident related issues

  • Help and support is available 24/7 from our UK based claims team



To find out more about our assistance, call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury