Sheilas Wheels Insurance car claim?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you are a Sheilas Wheels car insurance policy holder and you have been involved in an accident that was not your fault, you should be aware that you also have alternative to a claim on your insurance that means you don’t have any excess to pay.

Car Call and its partners help thousands of UK car drivers every year by providing accident assistance that is completely independent of any insurer.

To find out how our service can benefit you, call 0330 058 1704 and we will be happy to help.

You have no-excess to pay because are not making a claim on your car insurance. We simply arrange your repairs and assistance and then we recover all the costs directly from the at-fault driver’s insurer on your behalf.


Will I get a decent repair for my car?

We have a network of approved accident repair centres throughout the UK. They have been chosen based on the quality of their facilities and their excellent customer service, so you can be assured that your car will be in safe hands.

If you would like your car repaired at a specific garage or manufacturer approved repair centre, just let us know and we can arrange this for you.


Our claims process

If your car is unroadworthy, we will arrange for a like-for-like replacement hire-car to be delivered to you, typically within 3 hours of your claim being accepted.

We can supply most types of replacement vehicles – from sports cars to family MPVs. Remember we aim to provide you with a replacement vehicle that matches the type, model and engine size of your own.

If you have an injury, our partner solicitors can assist you to pursue an injury compensation claim.

If you would like any advice or assistance with your car accident claim, please call us on 0330 058 1704 or complete the enquiry form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury