Taxi accident compensation


If the Taxi you were travelling in was involved in an accident and you have been injured, Car Call and our partners can help you get the compensation you deserve.

Anyone who has been injured due to the careless driving of a Taxi driver, is entitled to make a claim for compensation.

Compensation settlements for even minor injuries can run into hundreds of pounds and for more serious injuries can be considerably higher.


How are compensation settlements worked out?

You will have an appointed solicitor who will discuss your situation with you and gain an understanding of how your injuries are likely to affect your normal daily activities.

Taking this into consideration along with reference to similar past cases, a settlement will be determined and sought from the insurer of the at-fault driver.

Specifically, they will take into account the following:

  • The discomfort you suffered at the time of the accident

  • How the injury is likely to affect your life

  • If you require specialist treatment or therapy to aid the recovery process

  • If your injury leads to a permanent disability

  • Costs of medical aids or equipment you may need

  • Personal care or assistance requirements

  • Any modifications you may need to your home

  • Vehicle Adaptions or mobility aid requirements

  • Loss of earnings if you are unable to work



Do I have to go to court?

In the vast majority of cases there is no need to go to court to settle your personal injury claim. An out-of-court settlement will be made between your appointed solicitor and the insurers solicitor.

We aim to make the process of making your injury claim as straightforward as possible for you and we can even send someone to your home, to answer your questions and help with any paperwork you may need.

The solicitors we work with will look to achieve the best possible claim settlement for your particular injury.

Call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury