Taxi passenger injury

If you have been unfortunate enough to be injured as a passenger travelling in a private hire Taxi or Hackney Carriage (Black Cab), you are entitled to claim personal injury compensation from the insurer of the person at-fault.

Car Call have been independently providing assistance to both drivers and passengers involved in non-fault motor accidents for over 10 years now.

The solicitors we work with specialise only in road traffic accident cases and are consequently extremely experienced in legal issues involving everything from the recovery of lost earnings to claims for personal injuries.

How much can I claim?

This will generally depend on the type of injury you have and the effect your injury may have on your current and future living.

Your appointed solicitor will sympathetically assess your particular situation in order to seek a settlement that ensures that you get the best possible medical care and financial assistance to help you recover from your injury.

Typically, the solicitors we work with will consider the following factors when assessing your potential claim settlement: -

  • The type of injury you have sustained

  • The discomfort you suffered at the time of the accident

  • How the injury is likely to affect your daily living

  • Whether you need any specialist treatment or therapies to aid your recovery

  • If the injury leads to a permanent disability

  • If you need any medical aids or equipment for daily living

  • Whether you need modifications to your home to make it more accessible

  • The cost of an adapted car or other mobility aids

  • The recovery of lost earnings if you are unable to work

Your claim settlement could be anything from a few hundred pounds for a minor injury to many thousands for something more serious, either way you can always be assured that our solicitors will work hard to get you the best possible settlement for your particular condition.

Will there be a lot of paperwork?

Ythe solicitors we work with will take care of all the paperwork for you, except of course any documents that require your specific attention or signature, in which case they will clearly explain the purpose of the documents to you beforehand.

Our friendly advisors are just a phone call away if you need any assistance or an update on how things are going.

To start your claim after a Taxi accident or to just discuss your options, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury