Car accident compensation claims


We appreciate that injuries caused by negligent a car driver can certainly disrupt and sometimes devastate peoples lives.

A compensation settlement can provide much needed financial assistance at this difficult time. You may be entitled to claim up to £34,508 or more for your injury, so it makes sense to claim now.

Call 02392 484 244 and we will be happy to assist with your claim.


I am not sure I want the hassle of making a compensation claim

We and our partners help thousands of people every year get the compensation settlements they deserve. Whether you have a minor injury or perhaps something more serious, our claims team will make the whole process as simple as possible for you.

We do the majority of the paperwork for you, but if you do have to complete any documents we send an advisor to your home to explain everything to you and help you fill them in.


How much compensation am I likely to get?

This is a question we often get asked but it is impossible to know precisely without discussing your particular situation.

Once we have established that your accident is not your fault, your appointed solicitor will ask you to have a medical examination (if you have not had one already) and will decide on an appropriate compensation settlement to pursue based on the following criteria.


  • The type of injury you have

  • Long term effects of your injury

  • If your injury leaves you permanently disabled

  • Specialist treatment or therapy you may need

  • The purchase of essential mobility aids or equipment

  • Your long term personal care needs

  • Accessibility modifications you may need to your home

  • How much you may lose in earnings due to the injury



Everyone's compensation claim is different, but rough guidelines exist for all types of injuries.

If you have had car accident that was not your fault, please call us now on 02392 484 244 for free help and advice from one of our experienced claims advisors.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury