Home | About us | Contact us | Join Accident Assist | Enquiry | Broker Products | Body Shop | Dealership | Competition
Privacy Policy | Website Terms and Conditions | Claims management services enquiry | Business Enquiry | Terms and conditions
Copyright © 2017 Car Call UK
Car Call UK
Car Call banner
Motor Accident?

Car insurance - about courtesy cars


When you choose a car insurance policy you may be tempted to pick an insurance policy with a courtesy car included. However you should be careful to study the small print as you may not get the service you expect.

For example a policy may offer you a 'courtesy car' while your car is being repaired, but it may not be one that is suitable for your needs.

There is somtimes confusion between the term 'courtesy car' and the term 'replacement vehicle'. Strictly speaking a 'courtesy car' is provided at the discretion of the accident repair centre that is repairing your vehicle.

A 'replacement vehicle' is generally a vehicle that is provided specifically under the terms of your car insurance policy. These terms can vary depending on your policy and may include many restrictions on the type of vehicle available and the duration you can use it for.

These restrictions may of course be adequate for some drivers, but what if they are not, or you are unable to afford the higher cost of the car insurance policy?

Here at Car Call UK we and our partners specialise in helping people involved in non-fault road accidents. If you are in this position we will be able to offer you a like-for-like replacement vehicle for the duration of your repairs, regardless of the terms of your policy and without the need to make a claim on your insurance policy. What's more - we will arrange for your car to be repaired too!

A free replacement vehicle and repairs without making an car insurance claim?

If you are involved in a non-fault accident, we and our partners can handle your accident claim independently of your insurer and provide you with additional benefits such as a like-for-like replacement vehicle - which may not be available on your existing policy.

We and our partners can provide these services for free because we will recover the costs of these services directly from the at fault drivers insurer on your behalf. We and our partners help thousands of motorists every year this way, which can help them keep their no-claims discount and save them money.

If you would like to find out more about our services just give us a call on 02392 484 244 for free advice or simply complete our online enquiry form using the button below, and one of our experienced claims advisors will be happy to assist you.
3 Easy Steps
  Free road accident claim enquiry   Tell a friend
Help with your accident