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Motor Accident?

How do I report a claim to
Prudential Insurance?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Prudential car insurance policy you would normally get in touch with the Prudential car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

If you were unlucky enough to have been involved in an accident that was not your fault, we may be able to help you make an accident claim independently of your insurer.

Unless your policy specifically says otherwise, you may find that you still have to pay your excess and also find out that next years premium goes up as a result of an accident that was not your fault.

Because we can deal directly with the at-fault drivers insurer, this means that we can recover the cost of repairs, replacement vehicles and legal assistance on your behalf.


What can you do for me?

Depending on the circumstances of your accident, we could arrange the following accident services for you.

If your vehicle has been damaged, you would want it to be repaired to a high standard. Our UK network of approved accident repair centres help our customers get the kind of high quality repairs they expect.

Whats's more, we can alternatively arrange to have your vehicle repaired at a suitably equipped garage of your own choice - it's up to you.

If your vehicle is assessed to be un-drivable, this means that is not in a safe condition to drive legally on the road. In this situation we and our partners can provide you with a temporary like-for-like replacement vehicle, as soon as you need it.

Should your vehicle be deemed safe to drive - but in need of repair, we can supply you with a like-for-like replacement for the duration of your repairs.

If your vehicle is assessed to be un-economic to repair or in other words - a total loss, you can use your replacement for up to 7 days after you get your settlement cheque. This gives you time to arrange for a suitable permanent replacement.

Worried about legal issues following the accident - no problem. The solicitors we work with can deal with many of the common issues associated with road accident claims, including injury compensation, loss of earnings or valued possessions.

Our friendly UK based claims team will deal will all aspects of your claim for you, keeping you informed at every stage of the process.

We and our partners take care of everything for you, with no hassle and no fuss.

If you would like to know more about any of our services, please give us a call on 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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