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Motor Accident?

How to make a claim with Direct Line


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Direct Line car insurance policy you would normally get in touch with the Direct Line car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

We and our partners help thousands of motorists every year following non-fault accidents. Because we and our partners recover the costs directly from the at-fault drivers insurer, there is an alternative to a claim on your own policy, so you will have no excess to pay and your no-claims bonus should be protected.

How we can help you

Being involved in a car accident can be a very stressful experience. We aim to make things as easy as possible for our customers by arranging everything you need to get you back on the road in the shortest possible time.

Most of us can't do without our cars, whether you use it for business or not.

We can arrange for you to have a replacement hire vehicle that is of similar make, model and engine size to your own, so you can continue your daily activities as normal. Your replacement vehicle will be delivered to your door and you can use it for as long as you need it.

We appreciate that our customers expect high quality repairs to their vehicles, thats why we only use repairers that we know will provide an excellent service. We can arrange your repairs for you at one of our approved accident repair centres or even at repair centre of your own choice.

If you have been injured as a result of your accident, the solicitors we work with can help you pursue a claim for compensation. They can also help with the recovery of costs for damaged property or expenses.

To find out if we can help, please call us on 0330 058 1704 or complete the simple enquiry form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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