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Motor Accident?

How to report a claim to Halifax car insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Halifax car insurance policy you would normally get in touch with the Halifax car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

If your accident was not your fault, we may be able to process your claim independently of your insurer.

Many people believe that the only way to deal with an accident claim is to make a claim on your own insurance policy.

This is not actually the case as we may be able to provide the assistance you need and then recover the costs associated with your non-fault accident directly from the insurer of the at-fault driver on your behalf.

This means that there is an alternative to a claim on your own car insurance policy and you will almost certainly have no excess to pay, or lose your no-claims bonus.


How our service can help

We and our partners help thousands of people every year get quality repairs and provide them with like-for-like replacement vehicles to use while the repairs are being carried out.

We will provide the following services:-

  • Vehicle repairs. We can arrange for your vehicle to be repaired at an approved accident repair centre or at a repair centre of your own choice

  • Replacement vehicle. We and our partners can provide a like-for-like replacement vehicle for you to use whilst yours is off the road and at the repair centre

  • Legal advice and assistance. If you have any legal issues as a result of your accident, the solicitors we work with will provide you with all the support and assistance you need.

  • 24/7 customer service. Our UK based advisors will always be on hand to help with your queries and keep you up to date with the progress of your claim.


If you would like us to help with your accident claim, simply call 0330 058 1704 or send us your contact details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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