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Motor Accident?

Make a claim with NatWest car insurance

Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a NatWest car insurance policy you would normally get in touch with the NatWest Insurance accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

If the accident you were involved in was not your fault, we may be able to help you with your accident claim independently of your insurer.

Making an accident claim independently of your insurer can have many advantages.

How we help with your accident claim

If you make a claim on your insurance you will almost certainly still have to pay the excess on your policy even if you were not responsible for the accident. You may be able to recover this amount at a later date, but this can leave you out of pocket for a significant period of time. It will not be necessary to pay the excess on your policy if we deal with your claim.

When we deal with your claim, we and our partners offer a like-for-like replacement vehicle as standard, so you can be assured that your replacement vehicle will be suitable for your needs.

Your insurer will be informed of your accident for information purposes only, so you should not lose your no-claims bonus as a result of your independent claim.

Repairs to your vehicle will be carried out at either at a local approved accident repair centre or at a repair centre of your own choice.

Should you require legal assistance with your claim, we will put you in touch with the solicitors we work with who can help and advise you on a range of issues including:

  • Vehicle recovery costs

  • The recovery of lost earnings

  • Claims for compensation

  • The recovery of uninsured losses

We will look to recover the cost of these services directly from the insurer of the at-fault driver on your behalf.

We and our partners help thousands of customers every year, so if you would like to know more about our service, simply call 0330 058 1704 or send us your contact details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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