Motorbike accident protection and
choosing the right helmet


When choosing a motorcycle helmet you should always spend as much as you can afford and if possible, a little more. At the end of the day this one piece of motorbike gear may save your life. Your head and neck are extremely vulnerable on a motorbike, from whiplash to traumatic brain injuries - choosing the right helmet is essential.

All motorcycle helmets produced for the European market have to conform to the current ECE 22.05 standard. This is a 'minimum' standard and therefore there is no real way of identifying how much 'safer' any particular helmet is, apart from possibly the price.

Fit is important, everyone has a different head shape, long and thin, short and fat, oval etc. make sure you try on as many types as possible, a reputable dealer should should offer good advice. Most helmet manufacturers produce helmets that fit the 'average' shape within the size you are looking for, although some also offer a couple of shell variants to choose from.

A good dealer should measure your head size, as people often buy helmets that are one size too big for them based on just 'how it feels' when they try them on. A properly fitted helmet should act like an extension of your own skull, with no excessive movement in any direction when moving. Remember an expensive badly fitting helmet will give you less protection in a motorcycle accident, than a cheaper one that fits properly.

When you have bought your helmet you need to look after it. Carry your helmet using the fastened chin strap or in a helmet bag, and if you manage to drop it - get it checked by your dealer for damage. Clean your helmet with warm water and don't use any strong detergents.

Helmets have a limited lifespan. Polycarbonate helmets should be replaced after about three years and fibreglass helmets after about five, but if you are unsure get it checked by a dealer.

If you have been involved in a motorcycle accident that wasn't your fault, and it occured within the last 3 years, then you may be able to claim compensation. Just call us on 02392 484 244 and one of our team will be happy to give you expert advice and legal assistance.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury