Motorway lane discipline guide


Motorways are actually one of the safer types of road to drive on. Most accidents on motorways occur either because drivers are going too fast for the weather conditions, or because they use poor lane discipline.

The basic rule is to always use the left-hand lane unless you are overtaking, however, watch out for road signs and markings, sometimes (especially where motorways merge) the left-hand lane might lead off the main motorway. Allow plenty of time for your actions on a motorway. Consider every move carefully and make full use of your mirrors. Signal well before you start to manoeuvre so the traffic behind you is prepared for your actions.

Manage the speed and the space around your vehicle so that you are always a safe distance from the vehicle in front. One of the ways to achieve this is to use the 2 second rule - this is a simple way to ensure that you are not too close to the vehicle in front.

The 2 second rule

  • As you are driving, pick a fixed reference point on or by the side of the road ahead of you eg. a road sign or lamp post

  • When the vehicle in front of you passes this reference point say to yourself 'one two thousand, two two thousand' (This takes approximately 2 seconds to say)

  • If your vehicle passes the reference point while you are still speaking, this means you are too close to the vehicle in front
Also remember that just because you think 70 mph is fast enough for anyone, it doesn't mean that the driver of the car behind you will think the same way - just let him go.

Don't hog the middle lane - if you have completed your overtaking manoeuvre then move back into the left lane.

Claiming accident compensation

At Car Call we and our partners specialise in offering help and assistance to motorists and motorcyclists following a road accident. We have a team of specialist injury lawyers to help you with any personal injury claims, and we can arrange for your vehicle to be repaired at either a garage of your choice, or one of our approved accident repair centres. If required we can also provide you with a like-for-like replacement vehicle while your car is off the road.

We and our partners recover of our costs from the at-fault drivers insurance company.

If you have been involved in an accident within the last 3 years that was not your fault, please call us now on 02392 484 244 for free help and advice from one of our experienced claims advisors.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury