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Motor Accident?

The accident was not my fault should I tell my insurer?


We get asked all kinds of questions from drivers who have been involved in car accidents, one question we are frequently asked is 'The accident was not my fault should I tell my insurer?'.

Your insurer should always be informed if you are involved in an accident otherwise you could invalidate your insurance. However if your insurer processes your non-fault claim, you may still have to pay the excess on your policy.

We and our partners help thousands of drivers every year make accident claims independently of their own insurers. One of the benefits of making your claim with us, is that you almost certainly won't pay any excess on your insurance policy, because they won't be processing your claim. For more information please call 02392 484 244 and we will be happy to help.


How much do your services cost?

We will recover the costs associated with your claim directly from the insurer of the driver responsible for the accident.


Will I get a replacement vehicle?

We will provide you with a like-for-like replacement for you to use if yours is un-roadworthy and while your vehicle is being repaired.

Most of our our hire-vehicles are less than 6 months old and we and our partners can provide a wide selection of vehicles ranging from cars to specialist commercial vehicles.


Will my vehicle be repaired to a high standard?

We can arrange for your vehicle to be repaired at an approved specialist accident repair centre or even at a repair centre of your own choice.


Can I get some legal advice?

Yes of course, the solicitors we work with specialise in dealing with all the legal issues surrounding motor accident claims.

Whether you are looking to claim for lost or damaged property or would like to make a compensation claim for your injuries, we will always endeavour to achieve the best possible outcome for you.

If you would like us to help you with a non-fault accident claim, just call us on 02392 484 244 or send us your details using the form on this page.
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