Vespa scooter insurance claim?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

Any non-fault claim on your Vespa scooter insurance is likely to mean you have to pay your excess before your scooter is repaired and the cost of your future insurance is also likely to increase.

Car Call and its partners assist thousands of road users every year by independently resolving the consequences of their accidents – so there is no claim on their insurance at all.

To find out more about our alternative claims assistance, call 0330 058 1704and we will be happy to help.

Many people are unaware that for accidents that are not their fault, they have an alternative to a claim on their insurance.

Our independent accident assistance enables you to get your scooter repaired, get a like-for-like replacement and legal assistance, without you having to claim on your own insurance policy.

The key advantage being, no excess to pay and your next renewal premium should not increase as a result of your claim. Don’t forget an insurance policy has a ‘no-claims’ discount and not a ‘no-blame’ discount.

We simply arrange all the assistance you need and then recover the costs directly from the insurer of the person responsible on your behalf.

This is how we and our partners will help:

  • We recover the costs directly from the at-fault driver’s insurer on your behalf

  • There is no claim made on your insurance policy, so you have no excess to pay and your no-claims bonus is not affected

  • We will provide you with a like-for-like replacement scooter

  • Your replacement scooter will be delivered to your home or work place typically within 3 hours of starting your claim

  • You can use your replacement scooter whilst yours is un-roadworthy and being repaired

  • Your scooter will be repaired at an approved accident repair centre in your area

  • If your scooter is a total loss, you can use your replacement for up to 7 days after the receipt of your settlement cheque

  • You have the option of having your scooter repaired using a repair centre of your own choice if you have a preference

  • We provide legal assistance as part of your claim, for issues such as lost income or personal injuries

  • Our claims team are available 24 hours a day to assist with your claim



If you would like to find out more about our service, call 0330 058 1704 or alternatively complete the short form on the right hand side of this page and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury