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Motor Accident?

Mercedes, Audi and Volkswagen Non-fault Car Accident Repairs


If you own a prestige vehicle made by Mercedes, Audi or Volkswagen - Car Call UK and our partners can help you get manufacturer approved repairs at and without a claim on your insurance policy.

If you were not at-fault for the accident you were involved in, we can arrange you need to resolve your accident claim independently of your insurer. We and our partners help thousands of motorists every year in this way, so they don’t have to pay any excess or have an increased insurance premium when it comes up for renewal.

We first get a like-for-like replacement hire vehicle delivered to you as soon as possible, and then we get your car recovered to an approved accident repair centre and the damage to your vehicle assessed by an independent engineer.

Repairs are then carried out to the specific manufacturer’s specifications using only genuine replacement parts and of course the repair is also fully guaranteed.

Your claims advisor will keep you informed at every stage of the process and if you need assistance from the solicitors we work with, they can help you with issues such as the recovery of lost earnings and/or claims for a personal injury.

Because we manage everything for you, it enables you to get on with your daily activities with the minimum of disruption.

We simply recover the costs directly from the insurer of the driver responsible for your accident. This means that is not necessary to make a claim on your own policy.


Questions and answers about our service


Question Answer
Can I get a like-for-like replacement vehicle? Yes
Can my replacement be delivered to home or work? Yes
Can you organise the repairs to my car? Yes
Can I choose the repairing garage? Yes
Can you help with my compensation claim? Yes
Ethical solutions with the best possible settlement? Yes
An alternative to a claim on my own insurance? Yes
Can you just give me some free advice? Yes

To find out how can help following your accident, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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