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Motor Accident?

Car accident recovery and repair if you are not at-fault


If you need your vehicle recovered after a car accident that was not your fault, call 02392 484 244 and we can arrange this for you immediately.

Our non-fault claims service benefits thousands of road users every year. We and our partners organise everything for you, from the recovery of your vehicle to an approved accident repair centre, to the delivery of your like-for-like replacement vehicle.


Surely a claim on my car insurance is the best option?

Well if you don’t mind your insurance premiums going up and having to pay your excess – then perhaps it is? Our customers don’t think so.

You have the right to choose who repairs your vehicle. If you were not responsible for the accident, you can claim on your own policy but you will almost certainly have to pay your insurance excess up-front before your vehicle is repaired and you will probably lose your no-claims bonus as well.


There is an alternative to an insurance claim

We can help you make a claim independently of your insurer. We deal directly with the insurer of the at-fault driver on your behalf, arrange the assistance you need and recovering all the costs and charges for you.

This enables you to get on with your normal activities without having to worry about any ‘unexpected’ costs resulting from the accident - now or in the future. Find out what our customers say - here.

Our service includes: -

  • Recovery of your vehicle to an approved accident repair centre

  • A like-for-like replacement for your damaged car

  • Your replacement is delivered typically within 3 hours of accepting your claim

  • We arrange your repairs at one of our approved accident repair centres or you can choose the repairer your self

  • Our repairers only use genuine replacement parts and all repairs are fully guaranteed

  • Legal assistance will be arranged for accident related issues including travel expenses, lost earnings, damaged property or claims for injury compensation

  • Recovery of all costs and charges associated with your claim from the insurer of the at-fault driver

  • Advice and updates from our 24/7 help line



If you would like your vehicle recovered and your vehicle repaired without a claim on your insurance policy, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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