High Performance and Prestige Car Accident Claims


It doesn’t matter how good a driver you are, anyone can become the victim of a car accident with someone who has been a reckless or careless driver.

If you are the proud owner of a high performance or prestige vehicle, your insurance premiums and possibly the excess on your vehicle is likely to be high.

When anyone makes an insurance claim for accident that was not their fault, they will almost certainly be required to pay their excess before their vehicle is repaired. It not only costs you money in the short term either - because you are making a claim on your policy, your next year’s premiums are likely to increase as well.

Our friendly independent claims service enables you to resolve all your accident issues without a claim on your policy, call 02392 484 244 and we will be happy to help.


Get quality accident assistance without a claim on your insurance

Our claims service includes your vehicle repairs, provision of a like-for-like replacement vehicle and legal assistance.

We independently recover the costs associated with your claim from the insurer of the at-fault party on your behalf.

How our independent claims service helps you: -


  • There is an alternative to a claim on your own insurance policy, so no excess to pay and no hike in your insurance premiums

  • We and our partners provide you with a genuine like-for-like replacement for your vehicle, to use for the duration of your repairs

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • Damage to your vehicle is assessed by an independent firm of automotive engineers

  • Your vehicle is repaired at a manufacturer approved accident repair centre or at any repair centre you choose

  • All your repairs are carried out according to manufacturer specifications and we only use genuine replacement parts

  • The solicitors we work with will look into accident related issues such as the recovery of expenses, lost earnings or claims for personal injury

  • You will have a dedicated personal claims advisor who manages every aspect of your claim



To find out if we can help with your accident claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury