Our independent accident assistance service provides an alternative to a claim on your car insurance policy and is available to anyone who was not at-fault for the accident they were involved in.
There is a good reason why thousands of motorists choose to use our service every year.
No claim on your car insurance means there is no excess to pay, you don’t lose your no-claims bonus and the cost of your next insurance premium should not increase because of a claim.
We recover the cost of your assistance directly from the insurance provider of the person responsible.
I thought I had to make a claim on my insurance?
You do not have to make a claim on your insurance if you were not at-fault for the accident.
We can independently provide the assistance you need and save you a claim on your policy.
You notify your insurer that the accident has occurred, but it will be noted purely for information purposes only - so no claim on your policy is made.
We and our partners will then arrange all the assistance you need. Any limitations or restrictions you may have on your insurance policy do not apply with our service.
How we assist after an accident
We provide the same comprehensive range of services to all our customers – regardless of the type of insurance cover you may have.
How we and our partners help after your accident: -
Your car will be recovered to an approved Accident Repair Centre in your area
You will receive a like-for-like replacement for your damaged vehicle
Your replacement hire-car is delivered typically within 3 hours of accepting your claim
The damage to your vehicle is inspected by an independent automotive engineer
Your vehicle can either be repaired at an approved accident repair centre or at a repairer of your own choice
The repairs to your vehicle are fully guaranteed
Our partner solicitors will provide you with legal assistance for issues such as the recovery of expenses, lost earnings or claims for a personal injury
A 24/7 help line with experienced and friendly UK based advisors
Whether you need roadside recovery or assistance with your entire non-fault claim, call us now on 02392 484 244 for free help and advice.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.