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Accident Management Claim


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

By using our Accident Management service, you are able to get the assistance you need – as an alternative to a claim on your own car insurance policy.

We and our partners provide replacement vehicles, arrange your repairs and and legal assistance instead of making no fault claim on their car insurance.

Typically, this is because a no-fault claim on their insurance policy means they must pay their excess up-front, lose their no-claims bonus and the cost of their insurance is likely to increase – even though the accident due to another person’s careless driving.

Our Accident Management service is provided independently of all insurers and allows you to resolve the consequences of an accident without having to make a claim on your own car insurance policy.

To find out how our assistance compares to the services offered on your car insurance policy, call 02392 484 244 and we will be happy to help.

What does accident management mean?

We and our partners independently provide the assistance you need after an accident, instead of your insurer.

The difference is, you do not have to pay your excess, your no-claims discount is un-affected and your future insurance premiums should increase because you are not making a claim on your policy.

It makes no difference to us whether services such as a replacement hire-car or legal assistance are not included on your insurance policy because we act independently of your insurer and provide these services to all our customers anyway.

The cost of the assistance we provide is recovered directly from the at-fault drivers insurer on your behalf.

How we and our partners assist you:

  • We provide a like-for-like replacement vehicle and deliver it to your home or place of work typically within 3 hours of accepting your claim

  • The damage to your vehicle is assessed by an independent automotive engineer

  • Your repairs will be carried out at one of our approved accident repair centres or at a repair centre of your choice

  • Our partner solicitors will provide legal assistance to recover lost earnings, expenses or pursue a personal injury compensation claims if required

  • Our claims team are available 24/7 to keep you up-to-date



To find out how our accident management service compares to a claim on your insurance policy, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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