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Motor Accident?

Hackney Carriage replacement hire


If you are a Hackney Carriage or ‘black cab’ taxi driver you may have already experienced problems when trying to get a replacement hire vehicle if you have been in an accident.

Car Call UK have been helping taxi drivers like you for over a decade, by provide exactly the type of vehicle you need and arranging your repairs after non-fault accidents.


Why make a claim on your Taxi insurance when there is an alternative?

Taxi Insurance is a major overhead for any Taxi business. We and our partners provide you with an easy way to keep the number of claims on your Taxi insurance to the minimum and ensure your annual insurance costs are kept under control.

We independently resolve your repair and replacement vehicle needs so your own insurance provider does not need to be involved at all.

So, you get your vehicle repaired, a suitable replacement and legal assistance - without a claim on your own policy.

You will have no excess to pay and your annual insurance costs should not be affected by your independent claim.


How much does this service cost?

After your Taxi is repaired and you have returned your hire vehicle we and our partners recover the costs and charges directly from the insurer of the person responsible for the accident.


So exactly what assistance do you provide?

Imagine the assistance you would get from the best Taxi insurance policy you could find - and that is that is pretty much what we provide.

  • Your Taxi will be recovered to approved accident repair centre or repairer of your choice

  • The damage to your Taxi is assessed by an independent Automotive Engineer

  • A like-for-like replacement plated Hackney Carriage or ‘Black Cab’ Taxi is delivered to you, typically within 3 hours of your case being accepted

  • Your approved accident repair centre will repair your Taxi

  • Your repairs are fully guaranteed and are carried out according to your manufacturer specifications

  • We arrange legal assistance with the recovery of lost earnings and/or help to pursue personal injury claims

  • Our UK based claims team are available to deal with your queries - 24/7



To get a replacement plated Hackney Carriage or ‘black cab’ Taxi and your own vehicle repaired, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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