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Motor Accident?

Will a no-fault car insurance claim make my insurance costs go up?


Unfortunately, the answer to this question is almost certainly – yes.

There is however an alternative way to resolve your accident repairs, that doesn’t require a claim on your car insurance and does not cost you anything at all.


Don’t increase the cost of your car insurance with a no-fault claim

Car Call UK independently helps thousands of people every year resolve their no-fault claims – enabling them to avoid the disadvantages of a claim on their own car insurance policy.

We and our partners organise your vehicle recovery, your replacement hire-car, your repairs and even your legal assistance. When your claim is complete and you are happy with the outcome, we will recover the costs involved directly from the insurer of the person at-fault for the accident.

You do not have to make a claim on your own insurance policy.

Your own insurer will be notified for information purposes only as required by the terms of your policy, but they will not deal with the claim, so your next insurance premium should not increase due to your accident. In addition to this, because you are not claiming on your policy, you won’t have to pay your excess either.


Seamless accident aftercare for no-fault drivers

We arrange and coordinate everything for you, enabling you to get on with your daily activities with the minimum of disruption.

As we are not restricted by the terms of your insurance policy, it enables us to provide the best possible to you.

The benefits of our service are shown below: -

  • You do not have to claim on your own insurance policy

  • There is no excess to pay

  • The cost of your car insurance should not increase

  • You are provided with a like-for-like replacement hire-car to use for the duration of the repairs to your own vehicle

  • The damage to your vehicle is assessed by an independent automotive engineer

  • If your vehicle is deemed to be a total loss or ‘write off’, you can use your replacement vehicle for up to 7 days after you receive your total-loss settlement cheque

  • We can deliver your replacement vehicle to your home or place of work typically within 3 hours of accepting your claim

  • We arrange for your vehicle to be repaired at one of network of approved accident repair centres or at repair centre of you choose yourself

  • Legal assistance can be arranged for the recovery of expenses, lost earnings and claims for personal injuries

  • Help and advice is available with your claim from our friendly UK based team



To make a claim independently of your insurer, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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