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Motor Accident?

Lose your no-claims discount if you make a no-fault car insurance claim


If you make a claim on your car insurance for a for an accident that was not your fault, you are likely to lose your annual no-claims discount.

Any non-fault claim on your car insurance is likely to have an effect on the cost of your insurance because even though you are not ‘at-fault’, it is treated as a claim like any other.


How can I get my car repaired without a claim on my car insurance?

We can independently provide you with a complete accident assistance service – without a claim on your car insurance.

If you have been involved in a road traffic accident, you will not only need to get your vehicle repaired but you will probably also need a replacement hire-car and legal assistance as well.

Because you are not responsible for the accident, our service does not cost you anything because we and our partners recover the costs of these services directly from the insurer of the at-fault driver on your behalf.

The benefits of our service:

  • An alternative to a claim on your own insurance policy

  • Your no-claims discount stays protected

  • You have no excess to pay

  • Our experienced advisors will make all the arrangements for you

  • We will provide you with a like-for-like replacement for you to use if your vehicle is un-roadworthy and being repaired

  • We will arrange for the repairs to your vehicle to be carried out at one of our network of approved accident repair centres

  • Your repairs can alternatively be carried out at a manufacturer approved repairer or a repair centre of your own choice

  • If you need legal advice or assistance, the solicitors we work with provide this too



To resolve your accident issues without a claim on your car insurance, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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