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Motor Accident?

Accident Management Specialists for prestige, performance and luxury car claims


Even if you think you have one of the best car insurance policies around, you may still end up being restricted by the various conditions in the small print. For example, there is likely to be restrictions on the type and usage of replacement vehicle you receive. What’s more you could end up being penalised for non-fault accident claims – in other words, you are paying for someone else’s mistake.

Our Accident Management service provides a cost-effective way to get the quality of service you expect. Because we act independently of your insurer, we are not bound by the constraints of your policy and so we able to provide services such as a genuine like-for-like replacement cars to our valued clients.

So, for example, if your new Lamborghini is damaged and rendered unroadworthy by a careless driver, we will source a replacement Lamborghini that is of a similar make and model to your own – or better – as a replacement. You are not making a claim on your policy and so you are not penalised for making a non-fault claim. All the costs associated with your claim - including ours, are recovered directly from the insurer of the person responsible on your behalf. Call 02392 484 244 to find out more.


Compare the options on your insurance policy to the features of our service

If you were not responsible for the accident you were involved in, then you have the option of either making a claim on your own insurance policy or making a claim independently of your insurer. Compare our service to that of your insurer and decide for yourself.

If you make a non-fault claim on an insurance policy: -

  • You will almost certainly have to pay the excess before your vehicle can be repaired

  • You may not receive a replacement vehicle that is suitable for your needs

  • You may not be entitled to legal assistance with your claim

  • You may have no choice where your vehicle is repaired

  • Your insurance premium may increase as a result of your non-fault claim



Alternatively, our independent Accident Management service provides you with the following benefits: -

  • You are not making a claim on your own insurance policy

  • You will have no excess to pay

  • Your no-claims discount should not be affected

  • You will be provided with a genuine like-for-like replacement for your own vehicle

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • We will arrange for your vehicle to be repaired at a manufacturer approved accident repair centres or at a repairer you choose

  • Your repairs are fully guaranteed and only genuine branded parts are used

  • We arrange legal assistance for you if required for any accident related issues



To take advantage of our Accident Management service, call us on 02392 484 244 and we will be happy to discuss your claim. Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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